Announcements alert users about help desk related information such as service updates, server issues, license renewal, or UI launch. Categorize announcements under announcement type based on their purpose.
Role Required: SDAdmins and AnnouncementConfig role
Add Announcement Types
- Go to Setup > Customization > Announcement.
- A list of default announcement types, along with their description, is displayed.
- Click New Announcement Type.
- Provide a name and description for the announcement type.
- Click Save.
Edit/Delete: Click
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beside the announcement type and select the required option.