Departments

Departments

There can be various departments in an organization that can be situated in different sites, and each of these departments has a group of employees in them.
In AssetExplorer Cloud, you can add, edit, or delete various departments of your organization. These departments are essential while adding requesters and technicians since each requester or technician will be associated with a particular department of the organization.

Role Required:
SDAdmins can create departments in all sites
SDSiteAdmin can create departments only in the sites associated with them

Create Departments

  1. Click Setup > Instance Configurations > Departments.
  2. Select the site for which you want to add the department using the Filter by Site dropdown. By default, the department gets added under the Base Site.
  3. Click New Department.
  4. Enter the Department Name. This is a mandatory field.
  5. Assign a Department Head who can approve service requests.
  6. Provide a brief Description of the department.
  7. Click Assign Role to add organization roles to the department and assign users to the role. Click to add more organization roles.
  8. Click Save.


List View Operations

  1. Click to edit the department.
  2. To delete departments, select one or more departments and click Delete on the toolbar.
  3. Click to search through departments.
  4. Click to customize the list view layout.


 

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