Query Reports

Query Reports

Role Required: Technicians with Add access to reports.
Query reports are predefined reports generated using an SQL query. They display data in a tabular format. You can customize query reports only for date and time columns, like Created Time, Completed Time, Scheduled Start, and Scheduled End.

To generate a query report,
  1. Go to the Reports module and click Query Reports.
  2. Go to your preferred report folder and open a report.



To generate a custom query report, click on a report in the list view.
  1. In the Edit Query Report pop-up, select a Filter By criteria from the following options: Created Time, Completed Time, Scheduled Start, Scheduled End.
  2. Choose a preferred time to generate the report or specify a time.
  3. Finally, click Save or Save and Run Report.  
 

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