SDAdmin and technicians with asset edit access can manage acknowledgments from Assets > Acknowledgments.
They can filter acknowledgments based on statuses such as All Status, Acknowledgment Pending, Assets Received, and Assets not Received. They can also filter acknowledgments based on Product Types and Sites.
Acknowledgement Pending: Acknowledgments that are pending actions from users.
Asset Received: Acknowledgments of assets received by users.
Assets not Received: Acknowledgments of assets not received by users.
Send Acknowledgment Reminders and Download Acknowledgments
SDAdmins and technicians with asset edit permission can send reminders to users to take acknowledgment actions as well as download acknowledgments.
To send a reminder or download acknowledgments, select acknowledgments from the list view and click
Send Reminder or
Download Details.