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Advanced Portal Settings
Design your technician portal and streamline a host of asset desk activities. In advanced portal settings, you can enable technicians to automate Zoho Directory synchronization settings and approval reminder configurations. Role Required: SDAdmin To ...
Configure Organization URLs
Configure Organization URLs to accessAssetExplorer Cloud instances using custom domains. A custom domain will help you access a specific service desk instance through a URL that is part of your organization's domain. You can create multiple domains ...
User Portal
Customize the user interface and functionality of the application. To access user portal settings, go to Setup > General Settings > User Portal. Here, you can enable or disable users to edit their profile.
Configure Organization Details
Record the essential details of your organization, such as address, contact details, time zone, and logo, in the organization Directory. Role Required: SDAdmin, Organization Admin Go to ESM Directory > Organization Details and provide the details ...
Configure SAML Authentication
Security Assertion Markup Language (SAML) is a sign-in method that enables users to bypass passwords during login. AssetExplorer Cloud offers support for SAML 2.0, which authenticates and authorizes login by integrating with federated identity ...