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Types of reports
You can create customized reports to meet the unique needs of your organization. Role Required: SDAdmin, SDReport, Technicians with Add access to reports To create a custom report, Go to the Reports module. Click New Custom Report under the All ...
Microsoft Office 365 Calendar
Sync technicians' leave information in AssetExplorer Cloud and Office 365 Calendar. After you enable the integration, users shall record their leave in just one of the application calendars, and the leave will be automatically synced and displayed in ...
Privacy Settings
General Data Protection Regulation (GDPR) protects all types of personally identifiable information (PII) and electronic Protected Health Information (ePHI), including users' names, social security numbers, insurance details, and racial or ethnic ...
Announcements
Announcements alert users about help desk related information such as service updates, server issues, license renewal, or UI launch. Categorize announcements under announcement type based on their purpose. Role Required: SDAdmins and ...
Additional Fields
Additional fields help you capture any extra information on requests, users, technicians, problems, changes, projects, releases, assets, workstations, software licenses, license agreements, purchase orders, and contracts in the corresponding form. ...