Service Packs

Service Packs

AssetExplorer Cloud helps monitor various service packs like hotfixes, security updates, installers, etc. by scanning workstations.
 
To view the service pack,
  1. Go to Assets > Software > Service Packs.
  2. Click the service pack name to view its details.
In the details page, you will find detailed information, including the number of installations with and without the service pack, as well as the software that the service pack applies to.

 

Edit/Delete Service Packs 

To edit/delete service packs,
  1. Go to Assets > Software > Service Packs.
  2. On the list view, click a service pack to view its details.
  3. On the details page, click Edit.
  4. Make the necessary changes and click Save.
 
To delete service packs,
  1. Go to Assets > Software > Service Packs.
  2. On the list view, select the service packs using the check boxes.
  3. Click Delete.
 

    • Related Articles

    • Enterprise Service Management

      Enterprise Service Management (ESM) allows you to set up streamlined service management across your organization. An organization can use ESM to manage multiple asset desks in one application, add users to various asset desks, and provide role-based ...

    • Scanned Software

      AssetExplorer Cloud monitors all software in the organization, eliminating security threats and optimizing software usage. AssetExplorer Cloud scans your network to identify the software installed on workstations and manages software licenses, ...

    • Mail Server Settings

      AssetExplorer Cloud allows you to set up email configurations for receiving emails directed to the IT support team and sending notifications/responses to technicians, requesters, and vendors. You configure mail server settings for incoming and ...

    • Settings - Probes & Discovery

      Settings in probes and discovery let you configure the settings to identify service tags, exclude devices from scans, identify unknown OIDS, and run scan scripts on workstations. Role Required: SDAdmin General Under the General tab, you can configure ...

    • Announcements

      Announcements alert users about help desk related information such as service updates, server issues, license renewal, or UI launch. Categorize announcements under announcement type based on their purpose. Role Required: SDAdmins and ...