Relationship Map

A relationship map helps visualize the connections between a base CI and related CIs. This allows you to identify dependencies between CIs.

 

Role Required: SDAdmin, SDCMDBAdmin, SDCMDBManager.

 

You can access the relationship map in two ways:

1. From the CMDB list view: Click the settings icon against the CI and select Relationship Map.
   
2. From the CI details page: Click Relationship Map displayed at the top.
   

The relationship map represents the relationships between only the CIs and not the CI types.

Components of a Relationship Map 

A relationship map consists of nodes and their connections, organized in a parent-child structure.In AssetExplorer Cloud, these nodes are referred to as CIs, while the connections are called CI relationships. The map also displays the cardinality of relationships numerically.

The relationship map comprises three key components: the base CI, related CIs, and their relationships. The relationships can be either direct or inverse. The relationship between CIs is shown on the relationship arrows.

Terms	Description
Base CI	The CI from which the map begins and for which the relationships are defined.
Related CIs	All CI(s) extending from the base CI. The related CIs are depicted using a parent-child structure.
Direct CI Relationship	The relationship between a parent CI and a child CI.
Inverse CI Relationship	The relationship between a child CI and a parent CI. The inverse relationship can be seen from the relationship map view of the child CI.

 

Icons and Definitions   

Icon	Function
	Zoom in, zoom out, or reset the map to its original size.
	Click to view/hide the child CIs.
	Hover over the CI to view this icon. Click to add more relationships. Learn more about adding relationships.
	Click to see the map in horizontal, vertical, or force views. Horizontal View: Displays a left-to-right tree structure starting with the base CI. Vertical View: Displays a top-to-bottom tree structure with the base CI at the top. Force Layout: Customizable view where you can reposition the CI nodes as required.
	Save the relationship map as a business view.
	Export the relationship map as an image or a CSV file.

Viewing Direct and Inverse CI Relationships in Map 

To view relationships between CIs you should define them first. The relationships can be either direct or inverse.  

 

Consider the relationship map of the CI John whose related CIs are Cisco_WebX_Service and Google_Azure_Service.

 

In the below screenshot, John Manages Cisco_WebX_Service is a direct relationship.

 

In the below screenshot, Cisco_WebX_Service Managed by John is an inverse relationship:

 

 

You can also view the direct and inverse relationships in the Relationships tab in the right pane.

 

View CI Details in the Relationship Map 

1. Click the CI to open the right pane.
   
2. The right pane displays the following tabs:
   
3. Details: Provides basic information and relationships of the CI.
   
4. Associations: Displays contracts associated with the CI.
   
5. Downtimes: Shows both active and scheduled downtime of the CI.
   

This is a read-only view and you cannot modify any details.

See also CI Relationships

• Related Articles

• CMDB Business Views

  Business views enable you to manage saved relationship maps, providing a summary of relationships between CIs. How is a business view different from a relationship map? A relationship map shows connections at a single level between a base CI and a ...

• View CI Details

  You can view the details of the CI, its associated contracts, downtime, and relationships from its details page. To view the CI details page: Go to CMDB and select the CI type from the left panel. Click a CI in the list view to open the details page. ...

• CMDB List View

  The CMDB list view displays all CI types and CIs. You can access the list view under CMDB. Choose the CI Type from the panel on the left to view the associated CIs. Role Required: SDAdmin, SDCMDBAdmin, SDCMDBManager, Technicians with View CMDB ...

• Introduction to CMDB

  Configuration Management Database (CMDB) is a centralized repository that stores information about significant entities within an IT environment. It serves as the backbone of IT Service Management (ITSM). Configuration Items (CIs) are critical ...

• Contract Relationships

  You can map relationships between contracts from the same vendor as parent and child contracts. Contracts that are dependent on other contracts are called Child Contracts. The contract on which child contracts depend on is called the Parent Contract. ...