System Logs

System Logs

System Logs record information on activities done in the application, such under Admin, Purchases, CMDB, Custom Module, etc. In addition to these, user addition, deletion, updates, and mail configuration are also recorded.

Role Required: SDAdmin

To access system logs,
  1. Go to Setup > Data Administration > System Log.
  2. From the system logs list view, click on any specific log to view the details.

 

Delete Logs 

To delete logs individual or multiple, select the log(s) using the check boxes and click Delete at the top. You can also click Delete All to delete all the log files at once.  
 

Export Logs 
You can export system logs as a CSV or XLS file. Click on the Export as button at the top to export the log files.

 

    • Related Articles

    • PII/ePHI Logs

      PII/ePHI logs record actions performed on Personally Identifiable Information (PII) and electronic Protected Health Information (ePHI), including the user's name, social security number, racial/ethnic data, etc. Role Required: SDAdmin The PII/ePHI ...

    • User Profile

      Update Profile Picture Click the profile icon and hover over the profile picture to update it. The picture can be in JPG, PNG, JPEG, and BMP formats. Note that the file size should not exceed 5MB. Personalize Customize your display language, time, ...

    • Audit Log

      Audit Logs record all operations that an admin does under Setup. When there are multiple administrators, audit logs provide information on who, what, when, and where an action was performed. Audit log entries cannot be edited/deleted. Audit logs ...

    • Privacy Settings

      General Data Protection Regulation (GDPR) protects all types of personally identifiable information (PII) and electronic Protected Health Information (ePHI), including users' names, social security numbers, insurance details, and racial or ethnic ...

    • Remote Control

      Remote Control enables screen sharing between technicians and end users in different locations. Remote control is achieved using the probe with standard ports opened for workstation scanning. The feature is agentless. Supported operating systems are ...