Developer Space
JavaScript Software Development Kit
JS APIs are JS functions to include various ServiceDesk Plus Cloud functionalities in the custom widget you create. Add this JavaScript file to all the HTML/widget pages to access the JavaScript APIs from the application: ...
Global Variables
Global variables are placeholders used to store abstract data common to the organization. You can invoke global variables where placeholders are invoked, such as notifications and webhooks, using the dollar sign ($). You can configure global ...
Connections
Connections are used to authenticate AssetExplorer Cloud integrations with external applications. You can use connections inside custom functions to invoke REST APIs of any third-party applications. Benefits of Connections Prevents exposure of a ...
Custom Functions
Custom functions allow you to manipulate data within AssetExplorer Cloud and external applications. You can use custom functions to configure complex conditions or define multiple actions. For example, data under any module can be changed fully or ...
Custom Widgets
Custom Widgets bring external services inside AssetExplorer Cloud and extend the capabilities of the application. Widgets are embeddable UI components that you can create on your own by using JS Software Development Kit. Custom widgets allow you to ...
Custom Menu
Custom Menu allows you to create customized actions that can be performed on assets, CMDB, and custom modules. You can configure actions for a custom menu by using custom functions and custom widgets, or by invoking a URL. The configured menus can be ...
Developer Space
Developer Space contains various modules that can be customized and used across different features in the product. The modules currently available under Developer Space are: Custom Menu Custom Widgets Custom Functions Connections Global Variables ...
Popular Articles
Additional Fields
Additional fields help you capture any extra information on requests, users, technicians, problems, changes, projects, releases, assets, workstations, software licenses, license agreements, purchase orders, and contracts in the corresponding form. ...
Asset Loan
Loan assets in the organization to end users and technicians for a defined period. Asset Loan enables you to add multiple assets to a single loan, adjust an ongoing loan by adding new assets, extend or pre-close loans, return specific assets in a ...
Create a New Instance
Organizations can create separate asset desk instances specific to various locations and branches to offer their services to end-users. This ensures that site-specific data such as users or assets are not shared with other sites. You can access these ...
Unified Endpoint Management
Unified Endpoint Management provides a centralized platform to manage and secure all types of endpoints in an organization, such as desktops, laptops, smartphones, or virtual machines. Endpoint Central On-Premises (formerly Desktop Central) Endpoint ...
Zoho Analytics
Zoho Analytics is a cloud-based reporting and business intelligence management tool that helps users extract valuable insights from their business data. This integration enables SDAdmins to analyze their asset desk data visually, generate dynamic ...